X-MAQUINAS GENERAL TERMS AND CONDITIONS OF SALE
X-Maquina
Clause No. 1: Purpose
The general terms and conditions of sale described below detail the rights and obligations of the X-MAQUINAS website and its customers in connection with the sale of goods listed on the website.
Any service provided by X-MAQUINAS therefore implies the buyer's unconditional acceptance of these general terms and conditions of sale.
Clause No. 2: Price
The prices of goods sold are those in effect on the day the order is placed. They are expressed in euros and calculated inclusive of all taxes.
Consequently, the VAT of the country in which you reside is applied.
X-MAQUINAS reserves the right to modify its prices at any time. However, it undertakes to invoice the goods ordered at the prices indicated when the order is placed.
Clause No. 3: Discounts and Rebates
The prices offered include any discounts and rebates that X-MAQUINAS may grant based on its performance or the buyer's assumption of certain services.
Clause No. 4: Discount
No discount will be granted for early payment.
Clause No. 5: Payment Terms
Payment for orders is made upon order placement by credit card via the certified organization.
When placing the order, the buyer must pay the full invoice amount.
In the event of split or incomplete payment, the order will be processed after full payment.
Clause No. 6: Termination Clause
If the buyer has not paid the remaining amounts due within fifteen days of placing the online order, the sale will be automatically terminated, and any partial payment will be considered a deposit.
Clause No. 7: Retention of Title Clause
CNC&FRESAS retains ownership of the goods sold until full payment of the price, including principal and accessories. As such, if the buyer is subject to receivership or liquidation, X-MAQUINAS reserves the right to claim, as part of the collective proceedings, the goods sold and remaining unpaid.
Clause No. 8: Warranties
Consumable items are guaranteed for 3 months against manufacturing defects.
Machine tools are guaranteed for 1 year for parts and labor against manufacturing defects from the invoice date.
In the event of failure to claim the warranty, the defective part(s) must be returned to the address that CNC@FRESAS will provide with the invoice. X-MAQUINAS or the relevant subcontractor will perform an expert appraisal of the part and decide whether or not to apply for the warranty.
Clause No. 9: Delivery
Delivery is deemed complete upon receipt by the carrier.
The goods travel at the recipient's risk, who may have purchased additional insurance.
The delivery time indicated when the order is placed is provided for informational purposes only and is not guaranteed.
Consequently, any delay in shipping the products will not give rise to the following claims for the benefit of the buyer:
the award of damages;
cancellation of the order.
The transport risk is borne entirely by the buyer.
In the event of missing or damaged goods during transport, the buyer must make all necessary and detailed reservations on the order form upon receipt of said goods. These reservations must also be confirmed in writing within five days of delivery, by registered mail with acknowledgment of receipt.
Clause No. 10: Withdrawal
You may exercise your right of withdrawal by sending your request by registered mail with acknowledgment of receipt to the address indicated on the order form.
Your request must be made within 14 days of placing the order and must contain the following information:
Customer's Last Name/First Name or Company Name
Contact Information
Order Number
Date Mail Sent
Highly personalized orders cannot be canceled (e.g., machines manufactured according to your specifications).
The customer cannot invoke the withdrawal period for an item that they have used, modified, damaged, or otherwise deteriorated. Clause 11: Product Return
You must return the goods to the seller no later than 14 days after sending your decision to cancel.
You will only have to pay the direct costs of returning the goods.
The goods will be unpacked upon arrival in the presence of the carrier. Any damaged items will be refused.
Clause No. 12: Refund
In the event of withdrawal, we will refund the amounts you have paid, less the delivery costs we will have paid to the carrier.
The refund will be made within 45 days following the recovery of the goods.
Clause No. 13: Force Majeure & COVID Risk - Natural Disaster
X-MAQUINAS shall not be held liable if the non-performance or delay in the performance of any of its obligations described in these general terms and conditions of sale results from a case of force majeure or any other impediment.
In this respect, force majeure is understood to mean any external, unforeseeable, and irresistible event within the meaning of Article 1148 of the Civil Code.
Clause No. 14: Competent Court
Any dispute relating to the interpretation and performance of these general terms and conditions of sale is subject to Spanish law.
In the absence of an amicable resolution, the dispute will be brought before the Commercial Court of Alicante - Spain -.